Please contact me within 7 days of receiving your order  and  let me know the reason  you would like to return your item(s)

To be eligible for a return, item(s) must be unused, in original packaging and in a re-saleable condition.

If items are returned and found not to meet this criteria, refund will be declined.

To request a return please contact me first at hello@gorgeouscreations.co.uk 

Buyers are responsible for return postage costs and are advised to return items via a tracked method; lost returns cannot be refunded.

Returning Samples and Non Greetings Cards

If you are unhappy with your sample, or no longer want it, you can return it to us for a full refund as long as:

• Item is returned within 7 days of receipt
• Item is in original packaging, unopened and in a re-iteisaleable condition

Returning Personalised Greetings Cards and stationery

Due to the nature of personalised cards refunds will only be issued if there is a print error issue on my part, especially where there has been proof approval received before printing. 

Before a refund can be issued on a personalised greeting cards I will need:

• a picture showing the error on your item 

   

Returning Personalised Wedding or Social Stationery

Due to the nature of personalised wedding and social stationery refunds will only be issued if there is a print error issue on my part, especially where there has been proof approval received before printing. 

Before a refund can be issued on a personalised greeting cards I will need:

• a picture showing the error on your item 
• All items must be returned 

If there is an issue with the finish and quality of your order, please contact me and I will do my  best to resolve the situation for you.